{"id":32238,"date":"2025-07-08T02:56:33","date_gmt":"2025-07-07T23:56:33","guid":{"rendered":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/?page_id=32238"},"modified":"2026-05-12T18:59:17","modified_gmt":"2026-05-12T15:59:17","slug":"kurulum-ve-destek","status":"publish","type":"page","link":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/kurulum-ve-destek\/","title":{"rendered":"Installation and Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"32238\" class=\"elementor elementor-32238\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-caa540f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"caa540f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12cb4cc\" data-id=\"12cb4cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-686d456 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"686d456\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af166ba\" data-id=\"af166ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65a2ad4 elementor-widget elementor-widget-section-title\" data-id=\"65a2ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"section-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\r\n\t\t\t<div class=\"section-title style18 left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t<h3 class=\"title\">BT Sistemlerinizi Do\u011fru Kurun,<\/h3>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t<h2 class=\"title3\">S\u00fcreklili\u011fi Garanti Alt\u0131na Al\u0131n<\/h2>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\t<p class=\"description\">Kurulum ve destek hizmetleri; BT altyap\u0131s\u0131n\u0131n standartlara uygun \u015fekilde devreye al\u0131nmas\u0131 ve operasyon s\u00fcrecinde kesintisiz \u00e7al\u0131\u015fmas\u0131n\u0131n sa\u011flanmas\u0131d\u0131r. Elsa olarak donan\u0131m, yaz\u0131l\u0131m ve altyap\u0131 bile\u015fenlerini yaln\u0131zca kurmaz; dok\u00fcmante eder, test eder ve SLA bazl\u0131 destek modeli ile s\u00fcrd\u00fcr\u00fclebilir hale getiririz.<br><br>\nAma\u00e7; sistemleri \u00e7al\u0131\u015f\u0131r hale getirmek de\u011fil, kontroll\u00fc ve y\u00f6netilebilir hale getirmektir.\n<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deac222 aboutss elementor-widget elementor-widget-dit-button\" data-id=\"deac222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"dit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"dreamit-button style13\">\r\n\t\t\t\t\t<div class=\"dreamit-button\">\r\n\t\t\t\t\t    <div class=\"btn_button\">\r\n    \t\t\t\t\t\t<a  class=\"button\" href=\"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/iletisim\/\">\r\n    \t\t\t\t\t        Birlikte Planlayal\u0131m    \t\t\t\t\t        <i class=\"flaticon flaticon-right-arrow\"><\/i>\r\n    \t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-918f805\" data-id=\"918f805\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aa214e elementor-widget elementor-widget-image\" data-id=\"3aa214e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-1024x576.webp\" class=\"attachment-large size-large wp-image-34121\" alt=\"\" srcset=\"https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-1024x576.webp 1024w, https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-300x169.webp 300w, https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-768x432.webp 768w, https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-1536x864.webp 1536w, https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-2048x1152.webp 2048w, https:\/\/gifted-raman.185-169-55-137.plesk.page\/wp-content\/uploads\/2026\/03\/elsa-installation-and-support-2-18x10.webp 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-31f7bb1 e-flex e-con-boxed e-con e-parent\" data-id=\"31f7bb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b84b4c elementor-widget elementor-widget-elsa-icon-cards\" data-id=\"6b84b4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elsa-icon-cards.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elsa-icon-cards style-top\"><h2 class=\"elsa-ic-heading\">Kurulum ve Destek Hizmetlerimiz<\/h2><div class=\"elsa-top-services-section\"><div class=\"elsa-top-services-grid\"><div class=\"elsa-top-card\"><div class=\"elsa-top-icon\"><i class=\"fas fa-microchip\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-top-title\">Hardware Installation and Configuration<\/h3><p class=\"elsa-top-desc\">Sunucu, depolama sistemleri, a\u011f cihazlar\u0131 ve g\u00fcvenlik ekipmanlar\u0131n\u0131n kurulum ve konfig\u00fcrasyonunu ger\u00e7ekle\u015ftiriyoruz.<\/p><\/div><div class=\"elsa-top-card\"><div class=\"elsa-top-icon\"><i class=\"fas fa-server\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-top-title\">Yaz\u0131l\u0131m Kurulum ve Sistem Entegrasyonu<\/h3><p class=\"elsa-top-desc\">\u0130\u015fletim sistemleri, veritabanlar\u0131, sanalla\u015ft\u0131rma platformlar\u0131 ve g\u00fcvenlik yaz\u0131l\u0131mlar\u0131n\u0131n kurulum ve yap\u0131land\u0131rmas\u0131n\u0131 sa\u011fl\u0131yoruz.<\/p><\/div><div class=\"elsa-top-card\"><div class=\"elsa-top-icon\"><i class=\"fas fa-headset\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-top-title\">24\/7 Technical Support Services<\/h3><p class=\"elsa-top-desc\">SLA bazl\u0131 destek modeli ile L1, L2 ve L3 seviyelerinde teknik destek sa\u011fl\u0131yoruz.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c2bf5 elementor-widget elementor-widget-elsa-process-steps\" data-id=\"38c2bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elsa-process-steps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elsa-process-steps style-square\"><div class=\"elsa-process-section\"><h2 class=\"elsa-process-main-title\">Kurulum ve Destek S\u00fcrecimiz<\/h2><div class=\"elsa-process-grid\"><div class=\"elsa-step-card\"><div class=\"elsa-step-number\">01<\/div><h3 class=\"elsa-step-title\">\u0130htiya\u00e7 ve Uyumluluk Analizi<\/h3><p class=\"elsa-step-desc\">Kurulum \u00f6ncesinde sistem gereksinimleri ve altyap\u0131 uyumlulu\u011fu de\u011ferlendirilir. Kapasite planlamas\u0131 yap\u0131l\u0131r.<\/p><\/div><div class=\"elsa-step-card\"><div class=\"elsa-step-number\">02<\/div><h3 class=\"elsa-step-title\">Profesyonel Devreye Alma<\/h3><p class=\"elsa-step-desc\">Kurulum, test ve do\u011frulama ad\u0131mlar\u0131 tamamlan\u0131r. Sistem dok\u00fcmantasyonu haz\u0131rlan\u0131r.<\/p><\/div><div class=\"elsa-step-card\"><div class=\"elsa-step-number\">03<\/div><h3 class=\"elsa-step-title\">Kullan\u0131c\u0131 ve Y\u00f6netici E\u011fitimi<\/h3><p class=\"elsa-step-desc\">Sistem y\u00f6neticilerine ve son kullan\u0131c\u0131lara temel kullan\u0131m ve sorun giderme e\u011fitimi verilir.<\/p><\/div><div class=\"elsa-step-card\"><div class=\"elsa-step-number\">04<\/div><h3 class=\"elsa-step-title\">S\u00fcrekli Destek ve SLA Takibi<\/h3><p class=\"elsa-step-desc\">Destek talepleri merkezi sistem \u00fczerinden y\u00f6netilir. SLA performans\u0131 d\u00fczenli olarak raporlan\u0131r ve iyile\u015ftirme aksiyonlar\u0131 planlan\u0131r.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dbfa97 elementor-widget elementor-widget-elsa-icon-cards\" data-id=\"9dbfa97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elsa-icon-cards.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elsa-icon-cards style-avantaj\"><div class=\"elsa-strategic-section\"><h2 class=\"elsa-strategic-main-title\">Stratejik Katma De\u011fer<\/h2><div class=\"elsa-strategic-grid\"><div class=\"elsa-strategic-card\"><div class=\"elsa-card-icon\"><i class=\"fas fa-stopwatch\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-card-title\">M\u00fcdahale S\u00fcresinin Azalt\u0131lmas\u0131<\/h3><p class=\"elsa-card-text\">Standartla\u015ft\u0131r\u0131lm\u0131\u015f kurulum ve SLA bazl\u0131 destek modeli sayesinde ortalama m\u00fcdahale s\u00fcresi %40\u201360 oran\u0131nda k\u0131salabilir. Bu yakla\u015f\u0131m, operasyonel kesinti riskini azalt\u0131r.<\/p><\/div><div class=\"elsa-strategic-card\"><div class=\"elsa-card-icon\"><i class=\"fas fa-search\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-card-title\">Operasyonel \u015eeffafl\u0131k<\/h3><p class=\"elsa-card-text\">Destek talepleri ve \u00e7\u00f6z\u00fcm s\u00fcreleri merkezi sistem \u00fczerinden izlenir. Raporlama ile hizmet kalitesi \u00f6l\u00e7\u00fclebilir hale gelir.<\/p><\/div><div class=\"elsa-strategic-card\"><div class=\"elsa-card-icon\"><i class=\"fas fa-server\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"elsa-card-title\">Uzun Vadeli Sistem Sa\u011fl\u0131\u011f\u0131<\/h3><p class=\"elsa-card-text\">D\u00fczenli bak\u0131m, g\u00fcncelleme ve konfig\u00fcrasyon kontrolleri sayesinde sistem performans\u0131 korunur ve teknik bor\u00e7 birikimi minimize edilir.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34fbfc8 elementor-widget elementor-widget-elsa-cta\" data-id=\"34fbfc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elsa-cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elsa-cta-widget style-classic\"><div class=\"elsa-cta-container\"><div class=\"elsa-cta-content\"><h3 class=\"elsa-cta-subtitle\">LET'S WORK TOGETHER<\/h3><h2 class=\"elsa-cta-title\">BT Altyap\u0131n\u0131z\u0131 G\u00fcvenli ve S\u00fcrd\u00fcr\u00fclebilir Hale Getirin<\/h2><p class=\"elsa-cta-text\">Kurulum ve destek modelinizi birlikte de\u011ferlendirelim.<\/p><a href=\"\/en\/iletisim\/\" class=\"elsa-cta-button\">Destek Modelini Planlayal\u0131m <i class=\"fas fa-arrow-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d928e9 elementor-widget elementor-widget-elsa-faq\" data-id=\"7d928e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elsa-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elsa-faq-widget\"><div class=\"elsa-faq-section\"><h2 class=\"elsa-faq-main-title\">FAQ<\/h2><div class=\"elsa-faq-container\"><details class=\"elsa-faq-item\" open><summary class=\"elsa-faq-question\">Kurulum ve destek hizmeti neleri kapsar?<\/summary><div class=\"elsa-faq-answer\"><p>Kurulum ve destek hizmeti; donan\u0131m devreye alma, yaz\u0131l\u0131m kurulum ve konfig\u00fcrasyon, entegrasyon testleri, kullan\u0131c\u0131 e\u011fitimi ve SLA bazl\u0131 teknik deste\u011fi kapsar.<\/p><\/div><\/details><details class=\"elsa-faq-item\"><summary class=\"elsa-faq-question\">7\/24 teknik destek nas\u0131l \u00e7al\u0131\u015f\u0131r?<\/summary><div class=\"elsa-faq-answer\"><p>Destek talepleri ticket sistemi \u00fczerinden kay\u0131t alt\u0131na al\u0131n\u0131r. SLA kapsam\u0131nda belirlenen m\u00fcdahale s\u00fcresine g\u00f6re uzaktan veya yerinde destek sa\u011flan\u0131r. Kritik olaylar \u00f6ncelikli olarak ele al\u0131n\u0131r.<\/p><\/div><\/details><details class=\"elsa-faq-item\"><summary class=\"elsa-faq-question\">SLA nedir ve neden \u00f6nemlidir?<\/summary><div class=\"elsa-faq-answer\"><p>SLA (Service Level Agreement), destek hizmetinin m\u00fcdahale ve \u00e7\u00f6z\u00fcm s\u00fcrelerini tan\u0131mlar. Net SLA tan\u0131m\u0131, hizmet kalitesinin \u00f6l\u00e7\u00fclebilir ve takip edilebilir olmas\u0131n\u0131 sa\u011flar.<\/p><\/div><\/details><details class=\"elsa-faq-item\"><summary class=\"elsa-faq-question\">Kurulum sonras\u0131 sistem performans\u0131 nas\u0131l garanti edilir?<\/summary><div class=\"elsa-faq-answer\"><p>Devreye alma s\u00fcrecinde test ve do\u011frulama yap\u0131l\u0131r. Sonras\u0131nda d\u00fczenli bak\u0131m, g\u00fcncelleme ve izleme s\u00fcre\u00e7leri ile sistem sa\u011fl\u0131\u011f\u0131 korunur.<\/p><\/div><\/details><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>BT Sistemlerinizi Do\u011fru Kurun, S\u00fcreklili\u011fi Garanti Alt\u0131na Al\u0131n Kurulum ve destek hizmetleri; BT altyap\u0131s\u0131n\u0131n standartlara uygun \u015fekilde devreye al\u0131nmas\u0131 ve operasyon s\u00fcrecinde kesintisiz \u00e7al\u0131\u015fmas\u0131n\u0131n sa\u011flanmas\u0131d\u0131r. Elsa olarak donan\u0131m, yaz\u0131l\u0131m ve altyap\u0131 bile\u015fenlerini yaln\u0131zca kurmaz; dok\u00fcmante eder, test eder ve SLA bazl\u0131 destek modeli ile s\u00fcrd\u00fcr\u00fclebilir hale getiririz. Ama\u00e7; sistemleri \u00e7al\u0131\u015f\u0131r hale getirmek de\u011fil, kontroll\u00fc ve [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-default.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-32238","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/pages\/32238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/comments?post=32238"}],"version-history":[{"count":0,"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/pages\/32238\/revisions"}],"wp:attachment":[{"href":"https:\/\/gifted-raman.185-169-55-137.plesk.page\/en\/wp-json\/wp\/v2\/media?parent=32238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}